Our Process
What to Expect
SCHEDULE APPOINTMENT
Schedule an appointment with one of our qualified consultants. It’s really that simple. Feel free to ask any questions at this time, if we’re unable to answer during the call we’re confident our consultant can answer during the inspection after his or her review.
FREE INSPECTION & ESTIMATE
We’ll arrive upon the agreed time. Our friendly and qualified experts will inspect and review the scope and options of the project at this time. You can expect a detailed easy to understand quote that day. We will be happy to answer any questions you may have.
REVIEW CONTRACT & PROCESS
If you feel good about what we have proposed, let’s make it official. We’ll review the contract and process with you to alleviate any anxieties you may have. We value your trust in us and believe that transparency is always the right way.
MAKE DOWN-PAYMENT
Some projects are unexpected and we understand that. We pride ourselves in offering honest competitive pricing. If you’re wanting to make a claim, our staff can help you navigate your insurance company. We have options. You can pay by credit card. If needed, we do offer financing. You never pay the full amount up-front.
INSTALLATION
Now the work begins! We strive to stand out with our timeliness and cleanliness. Protecting your assets during an install is a top priority. Our trained installers will get the job done right and complete cleanup once the project is done.
CUSTOMER SATISFACTION
Yes! Your satisfaction matters to us. If for any reason you are unhappy, please let us know so we can do all that we can to make it right. We are committed to make sure you are 100% satisfied.
OUR CREDENTIALS
OUR TEAM
Bryan
Owner
Sharon
Owner
Brent
Production Manager
David
Production / Warehouse Manager
Bill
Sales
Casey
Sales
Shane
Sales
Andrea
Office / Sales Manager
John
Insurance Claims Specialist
Bradly
Materials Driver
Cayden
Production Assistant
Brian
Production Assistant
Read what our customers have to say!
We are very happy with work that was done to our home.
Bryan was amazing and awesome to work with. He came out and gave me an estimate that was very reasonable! Other companies were overcharging me. Bryan was upfront and courteous and I truly appreciated that! He told me what he was going to do and didn’t sell me on anything additional! He quoted me on Thursday evening around 7pm and completed the job by 9am on Friday. Major kudos to this company and I highly recommend them to anyone! Thanks Bryan!
I had been debating about what to do to replace the siding on my house, as it was I terrible shape. I am an avid DIY person, but didn’t feel comfortable residing my own house. Bryan and his crew gave me a proposal I couldn’t ignore and in 3.5 days, the job was complete! His team was efficient, friendly and professional! I’m glad I made the decision to hire Bryan and his crew! Thanks guys!
Professional, competent and through. Brian went the extra mile to assure quality. This was being done for a home inspection request, he made sure he provided appropriate documentation and offered advice on other remedies.
Bryan (owner) stated he would send me an estimate the next after looking and determining the course of action, which he did. He showed up on time and he and his crew made all the repairs. All clean-up of the site was made.
Bryan (owner) stated he would send me an estimate the next after looking and determining the course of action, which he did. He showed up on time and he and his crew made all the repairs. All clean-up of the site was made.
We worked with Bryan and he was great to work with. Bryan was honest and told us what we actually needed and didn’t try to up sell or sell us more than needed. Our whole roof was done in about a half day. I also met Jason at one point and he was a very nice professional guy as well. They quoted us on a Monday, delivered materials Tuesday and had our roof done Wednesday. They left no trash behind which we appreciated as well. Our roof leaked in 3 places before and it’s so nice to feel safe. A+ for this company!
Bryan and river valley restoration did a knockout job from start to finish. I would highly recommend.
River Valley Restoration came in and quickly identified the challenges our roof had developed over 16 years. What I appreciate about this business was their ability to point out the issues, explain the needs and suggest the fix options. And once we decided the action to take, the roofing crew then completed the task in 1 day, and we could not be happier with the new roof we now have. We will be selling the house in about 1 year and I do believe that the sales ability of our home just notched up big-time, nothing like a new roof to kick start a home sale. I would recommend River Valley to family and friends, they did us right, yes they did.
They were prompt and there is no job too small for these guys.
Excellent and reliable service. Bryan gave us a quote, completed the work within 2 days, and billed what was originally quoted. Highest quality work in every part of the job.
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